Requirements for Arrivals in Indonesia with a 211A/C1 Visa

The 211A/C1 Visa at a Glance

211A/C1 — a single-entry electronic visa for entering Indonesia for tourism purposes.
It is an offshore visa, which means it is activated only once you enter the country.

The 211A/C1 visa is issued for 60 days from the date of entry and can be extended 2 times for 60 days each.
The maximum stay on this visa is up to 180 days.

The visa is single-entry. It is canceled once you leave Indonesia.

From the visa issue date, you have 90 days, within which you must enter Indonesia.
The issue date is shown on the visa in the field Date of Issue.

To make sure your entry goes smoothly, please prepare the required documents in advance and follow the rules below.

What to Do Before Your Flight to Indonesia

1. Check your visa entry deadline

From the visa issue date, you have 90 days to enter Indonesia.
If you do not enter Indonesia within this period, the visa will become invalid.

The issue date is shown on the visa in the field Date of Issue.

2. Print your visa

You can print your visa in advance or save it on your phone so that you have an electronic copy at hand.

You may be asked to show your visa:

  • At flight check-in;

  • At boarding;

  • At passport control.

3. Prepare a return ticket

To enter Indonesia, you need a return ticket or a ticket to a third country.
Your departure date from Indonesia must be within the visa validity period excluding extensions, that is, no later than 60 days from your arrival date.

Even if you plan to extend your visa, at entry your return ticket must fall within the initial visa period: up to 60 days.

4. Pay the Bali Levy tourist tax

If you are flying to Bali, you must pay the Bali Levy tourist tax.
The tax amount is 150,000 IDR.

You can pay the Bali Levy:

  • Online before arrival;

  • Through the app;

  • On arrival at Denpasar airport.

If you need help paying the Bali Levy, message us and we will help.

5. Fill out the All Indonesia declaration

Before entering Indonesia, you must fill out the All Indonesia electronic declaration.
You can fill out the form no earlier than 3 days before arrival, or after landing.

Website for filling it out:
allindonesia.imigrasi.go.id

In the declaration, you need to provide your personal details, flight information, and, where applicable, details about your luggage, cash, electronics, and other items.
Once completed, you will receive a QR code.
Save the QR code on your phone or take a screenshot, as you may be asked to show it at the airport.

If you are carrying cash in the amount of 100,000,000 IDR or more (or the equivalent in another currency), you must declare it.

If you need help filling out the declaration, message us and we can fill it out for you.

6. Get travel insurance

Insurance is not a mandatory entry document, but you may be asked to show it.
We recommend getting insurance in advance, as medical care in Indonesia is expensive.

7. Your phone and IMEI registration

If you use a foreign SIM card on roaming, you do not need to register your phone.

If you want to use an Indonesian SIM card, your phone must be registered by IMEI:

  • for stays of up to 90 days, at a mobile operator's store;

  • for stays longer than 90 days, through customs (Bea Cukai), with a limit of 2 devices per person.

Registration through customs is duty-free only if you register the phone at your arrival airport and its value does not exceed 500 USD. Later, within 60 days of arrival, you can still register the phone, but duties and taxes will apply.

Without registration, an Indonesian SIM card will not work in your phone.

What to Do at the Airport on Arrival

After leaving the plane, follow the signs to the passport control area / Immigration.

On the way, you may see counters where visas on arrival are issued on the spot: Visa on Arrival / VOA.
You do not need to buy this visa, as your 211A/C1 visa has already been issued in advance.

Proceed directly to passport control.

1. Passport control

There are two ways to go through passport control at the airport:

  • Through automatic gates (Autogate)

  • Through an immigration officer

Which option you use depends on your passport type and the passenger's age.

If you have a biometric passport

If you have a biometric passport, you can go through passport control via the automatic gates (Autogate).
This is usually a new-style passport, often valid for 10 years.

How to go through Autogate

  1. Approach the automatic gates.

  2. Scan your passport.

  3. Follow the on-screen instructions.

  4. Once you have passed successfully, exit the passport control area.

If you go through Autogate, no stamp is placed in your passport; it will be electronic.
In this case, the electronic Stay Permit will be sent to our email, and we will then upload it to your personal account.

Important: if you went through the automatic gates, be sure to message us right after passing control.
We need this to check your details, upload your Stay Permit, and keep track of your visa validity.

If you do not have a biometric passport

If your passport is not biometric, you cannot use the automatic gates.
In this case, you need to go through passport control with an immigration officer.

Have the following ready:

  • Passport;

  • Your 211A/C1 visa on your phone or printed out;

  • Return ticket;

  • All Indonesia declaration QR code;

  • Insurance, if needed.

If you are asked about the purpose of your visit at passport control, answer: Tourism.

If you are traveling with children

Children under 6 years old cannot use the automatic gates.
If you are traveling with a child under 6, you need to go through passport control with an immigration officer.
Even if the parents have biometric passports, with a child under 6 you must go to an officer.

If the officer asks about the address on your visa

Sometimes the passport control officer may ask why the address on your visa does not match your place of residence in Bali.
The visa may show the sponsor's address or the address you provided when applying; both are normal.
If the officer asks, calmly answer: “The visa shows my sponsor's address” or “This is the address I provided when applying for the visa”.
You can also add: “I am still deciding where to stay in Bali; the address will be updated when I extend my visa”.

Everything is in order with your visa and address; this is how it should be.
Be confident in what you say. If the officer insists, say that you will contact the consul.

After passport control

After passport control, be sure to check the end date of your permitted stay.

If you went through an officer, check the date on the sticker or stamp in your passport.
If there is an error in the date, contact an immigration officer at the airport right away to have it corrected.

If you went through Autogate, message us right away to let us know that you have arrived and passed through the automatic gates. Please also include the date you went through passport control.
Within a few business days, we will upload the electronic Stay Permit to your personal account. Once it is uploaded, be sure to check the end date of your permitted stay.

2. Declaration check

After passport control, proceed to the electronic declaration check area.
Here you need to show the All Indonesia declaration QR code.

Usually, simply showing the QR code on your phone is enough.

It is best to have the Bali Levy payment QR code with you, although you may not be asked for it at this stage.

3. Customs and exit

After the declaration check, you go through customs and exit into the airport's main hall.
From there, you can proceed to the exit, your driver, a taxi, or other transportation.

Do not throw away your boarding pass after arrival.
Immigration may sometimes ask you to confirm which flight you arrived in Indonesia on.

If you have lost your boarding pass, contact the airline.

The 211A/C1 visa is issued for 60 days from the date of entry.
It can be extended 2 times for 60 days each.

If you would like to extend your visa, message us 10–14 business days before your visa expires. This allows us to process the extension at the lowest cost.
The extension process takes place in Bali.

You do not need a return ticket to extend this visa.

If you went through passport control via Autogate, be sure to message us after entry. We need this to check your details and accurately track your visa validity.

If you overstay your visa, the fine is:

1,000,000 IDR for each day of overstay.

Please keep track of your visa end date in advance and do not leave the extension until the last day.
After passport control, always check the end date of your permitted stay on the sticker, stamp, or electronic Stay Permit.
If the date is incorrect, contact an immigration officer at the airport right away.

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