Immigration offices closure for 5 – 20 July

Immigration offices in Java and Bali islands are temporarily closed for in-person documents service on 5-20 July 2021 to stop the spread of COVID-19. During this period, the population will be served online.

Passport service is limited to an emergency and essential purposes.

Applicants with a QR Code ticket (online queue) will resume applying for an Indonesian passport after PPKM ends.

Online services are available for foreign applicants on

For inquiries please visit a live chat on


Source: Ditjen Imigrasi

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