Immigration offices in Java and Bali islands are temporarily closed for in-person documents service on 5-20 July 2021 to stop the spread of COVID-19. During this period, the population will be served online.
Passport service is limited to an emergency and essential purposes.
Applicants with a QR Code ticket (online queue) will resume applying for an Indonesian passport after PPKM ends.
Online services are available for foreign applicants on izintinggal-online.imigrasi.go.id
For inquiries please visit a live chat on www.imigrasi.go.id
Source: Ditjen Imigrasi